resorT estate liquidation
online estate auctions
Last updated: September 12, 2025
Resort Estate Liquidation, LLC (“REL,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our website, participate in our auctions, or opt in to our communications.
Information We Collect
We may collect the following types of personal information:
How We Use Your Information
We use your personal information to:
SMS Communications
If you opt in to receive SMS messages from REL:
Sharing Information with Third Parties
We may share your information with trusted service providers, including:
We do not sell your personal information to third parties.
Data Retention & Security
We retain customer and bidder information indefinitely for business records. If you opt out or request deletion, we will remove your information within a reasonable time. While payments are processed securely through Auction Ninja and related processors, REL limits access to personal information to authorized staff only.
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from minors.
Your Rights
You may opt out of email or SMS marketing at any time. You may also request access, correction, or deletion of your information by contacting us at the address below.
California Residents (CCPA)
If you are a California resident, you have the right to:
European Union (GDPR)
If you are located in the European Economic Area (EEA), you have the right to:
Our lawful basis for processing your information may include your consent, fulfillment of a contract, compliance with legal obligations, or legitimate business interests.
Contact Us
Resort Estate Liquidation, LLC
Attn: Privacy
PO Box 4358
Eagle, CO 81631
Phone: 720-231-1281
Resort Estate Liquidation, LLC (“REL,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our website, participate in our auctions, or opt in to our communications.
Information We Collect
We may collect the following types of personal information:
- Contact details such as name, email address, phone number, and mailing address
- Billing and payment details when you purchase through Auction Ninja (credit card, PayPal, Venmo)
- Information related to your auction participation, orders, or bids
- Technical information automatically collected through our website host (Showit), such as cookies, IP address, and analytics
How We Use Your Information
We use your personal information to:
- Provide and manage auction participation
- Process payments securely through third-party providers (Auction Ninja, PayPal, Venmo, Lead Connector)
- Communicate with you regarding orders, pickups, and customer service
- Send marketing communications by email or SMS if you opt in
- Improve our website and services using analytics and related tools
SMS Communications
If you opt in to receive SMS messages from REL:
- You consent to receive texts from us at the number you provide
- Message frequency may vary
- Standard message and data rates may apply
- You can reply STOP at any time to unsubscribe, or HELP for help
Sharing Information with Third Parties
We may share your information with trusted service providers, including:
- Auction Ninja, Cherish, or other auction sites (auction platform and payment processing)
- Showit (website hosting)
- GoHighLevel / Lead Connector (CRM and communications)
- PayPal, Stripe, Venmo (payment processing)
We do not sell your personal information to third parties.
Data Retention & Security
We retain customer and bidder information indefinitely for business records. If you opt out or request deletion, we will remove your information within a reasonable time. While payments are processed securely through Auction Ninja and related processors, REL limits access to personal information to authorized staff only.
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from minors.
Your Rights
You may opt out of email or SMS marketing at any time. You may also request access, correction, or deletion of your information by contacting us at the address below.
California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how we use it
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell data)
- Not face discrimination for exercising your privacy rights
European Union (GDPR)
If you are located in the European Economic Area (EEA), you have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Object to processing or request restriction of processing
- Data portability (receive a copy of your personal data)
- Withdraw consent for marketing at any time
Our lawful basis for processing your information may include your consent, fulfillment of a contract, compliance with legal obligations, or legitimate business interests.
Contact Us
Resort Estate Liquidation, LLC
Attn: Privacy
PO Box 4358
Eagle, CO 81631
Phone: 720-231-1281
